Housekeeping Supervisor

Housekeeping Supervisor


Company
Accor
Location
Sydney, New South Wales, Australia
Job Type
Full-time
Posted
27 days ago
Via
via LinkedIn
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Job Description
Company DescriptionDiscover Sofitel Sydney Wentworth – Where Heritage Meets Modern LuxurySofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.Job DescriptionAre you organised, proactive, and passionate about delivering a flawless guest experience? We’re looking for a Housekeeping Supervisor to lead our team.What You’ll DoPlan and organise cleaning schedules to keep things running smoothlyLead team briefings and prepare daily work listsMake sure all housekeeping staff arrive on time and are ready to workKeep the team updated on room status changesHelp manage staff reviews, supplies, and equipmentInspect guest rooms, public areas, and staff areas dailyEnsure rooms and amenities meet high standardsCheck rooms and hallways, fix any issues, and release rooms to Front OfficeManage stock, lost property, and guest enquiriesFollow instructions from the Executive Housekeeper and report any issuesKeep storage areas stocked and organisedAssist with other housekeeping tasks as neededQualificationsExperience in a housekeeping roleStrong organisational and leadership skillsDetail-oriented with a commitment to high standardsExcellent communication and team management abilitiesProfessional, proactive, and guest-focused mindsetAdditional InformationWhy Join Sofitel Sydney Wentworth?We Value Our People And OfferGlobal discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwideGenerous leave entitlements, including birthday leave and up to 12 weeks parental leave30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth BarCareer development opportunities within a globally recognised luxury hospitality brandOngoing learning and development, working alongside industry leadersOnsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parkingA complimentary hotel stay package to celebrate your work anniversaryFree 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!Our commitment to Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full working rights in Australia are required for this role.

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum hourly rate for entry-level security guards in Australia in 2026?
As per the Fair Work Ombudsman, under the Security Services Industry Award 2020, the minimum hourly rate for a Level 1 Security Officer is AU$28.45 as of 1 July 2026. Full-time workers are entitled to 38 ordinary hours per week, equating to AU$1,081.10 weekly before tax. Casual security guards receive a 25% casual loading, bringing the rate to AU$35.56 per hour.
Q Which visas allow overseas workers to take security guard jobs in Australia in 2026?
As per the Department of Home Affairs, Working Holiday visa holders (subclasses 417 and 462) can work unlimited hours as security guards for up to 12 months per employer. Student visa (subclass 500) holders can work up to 48 hours per fortnight during study periods and unlimited during scheduled breaks. Sponsored roles may qualify for the Skills in Demand visa (subclass 482) if nominated by an approved employer.
Q What qualifications and experience are required to start as a security guard in Australia?
As per the Fair Work Ombudsman, no prior experience is needed for entry-level security officer roles under the industry award, but a Certificate II in Security Operations (CPP20218) requiring 140 hours of training is mandatory. Applicants must be at least 18 years old and hold a valid security license. The training covers conflict resolution, patrol techniques, and report writing.
Q What documents are needed to apply for a security guard license in Australia?
As per state regulators referenced by Fair Work, applications require proof of identity (passport or birth certificate), Certificate II completion certificate, national police check, and passport photo. Fingerprinting and medical fitness declaration are also mandatory in most states. Fees start at AU$70 in NSW for a 5-year license as of 2026.
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