Data Center Operation Technician

Data Center Operation Technician


Company
Amazon Web Services (AWS)
Location
Melbourne, Victoria, Australia
Job Type
Full-time
Posted
5 days ago
Via
via LinkedIn
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Job Description
DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.The Infrastructure Operations team is seeking Data Centre Technicians to join our expanding team. As a Data Centre Technician, you'll troubleshoot and resolve a range of infrastructure issues including server hardware, fiber, networking, and related problems.To be eligible for this role you will need to hold or be able to obtain an Australian Government Security Vetting Agency clearance. See link for specific details of suitability (https://www.agsva.gov.au/applicants/eligibility-and-suitability).If you enjoy applying IT principles like computer architecture and the OSI (Open Systems Interconnection) model to solve complex problems, we'd like to meet you. Your work will help maintain one of the world's largest information system infrastructures.Key job responsibilitiesThis role involves physical data centre activities including capacity planning and tracking, rack deployment, cabling, hardware and software troubleshooting, and decommissioning.You'll maintain system reliability by prioritising and resolving trouble tickets efficiently, serve as the escalation point and technical troubleshooter for all systems issues, and deep dive into Linux server problems.You'll meet 24x7 on-call requirements during shift rotations, install and configure racks per internal SLAs, triage and resolve trouble tickets for all regional devices, and serve as a technical point of contact for high severity issues.This position requires the ability to lift and rack equipment up to 20 kg, work in cramped spaces or elevated locations following health and safety guidelines.Basic Qualifications Valid and active driver's license Experience with computer hardware troubleshooting and repair Ability to cover 24x7 shift rotationPreferred Qualifications Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies Knowledge of Linux/Unix AdministrationAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Corporate Services Pty LtdJob ID: A3193646

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum hourly rate for entry-level security guards in Australia in 2026?
As per the Fair Work Ombudsman, under the Security Services Industry Award 2020, the minimum hourly rate for a Level 1 Security Officer is AU$28.45 as of 1 July 2026. Full-time workers are entitled to 38 ordinary hours per week, equating to AU$1,081.10 weekly before tax. Casual security guards receive a 25% casual loading, bringing the rate to AU$35.56 per hour.
Q Which visas allow overseas workers to take security guard jobs in Australia in 2026?
As per the Department of Home Affairs, Working Holiday visa holders (subclasses 417 and 462) can work unlimited hours as security guards for up to 12 months per employer. Student visa (subclass 500) holders can work up to 48 hours per fortnight during study periods and unlimited during scheduled breaks. Sponsored roles may qualify for the Skills in Demand visa (subclass 482) if nominated by an approved employer.
Q What qualifications and experience are required to start as a security guard in Australia?
As per the Fair Work Ombudsman, no prior experience is needed for entry-level security officer roles under the industry award, but a Certificate II in Security Operations (CPP20218) requiring 140 hours of training is mandatory. Applicants must be at least 18 years old and hold a valid security license. The training covers conflict resolution, patrol techniques, and report writing.
Q What documents are needed to apply for a security guard license in Australia?
As per state regulators referenced by Fair Work, applications require proof of identity (passport or birth certificate), Certificate II completion certificate, national police check, and passport photo. Fingerprinting and medical fitness declaration are also mandatory in most states. Fees start at AU$70 in NSW for a 5-year license as of 2026.
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