Operations Supervisor (Process Assistant), Outbound - Day Shift

Operations Supervisor (Process Assistant), Outbound - Day Shift


Company
Amazon
Location
Dandenong South, Victoria, Australia
Job Type
Full-time
Posted
4 days ago
Via
via LinkedIn
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Job Description
DescriptionWe’re seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong on a Wednesday to Saturday day shift.The Process Assistant will support the Area Manager, and will hold responsibilities specific to receive, stow, pick, pack or ship.Key Job Responsibilities Support and work in other departments as required, Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, Providing coverage for Area Managers, Providing policy follow-up, attendance tracking (duties do not extend to discipline), Tracking and reporting of ATS/labor hours, Assisting the floor as an associate resource, training associates and verifying SOP compliance, Ensuring successful area performance, through tracking, reporting and feedback of associate performance, Participating in Operational Excellence initiatives in some capacity, Fully understanding workflow and daily production goals, Assisting in keeping work area clean and organised, Identifying and addressing safety hazards within the work area, Coaching associates to work safely at all times Referring all job injuries immediately to area manager.Basic Qualifications Previous experience leading teams Experience working within a similar field (manufacturing/distribution/warehousing/large retail) Excellent written and verbal communication and interpersonal skills to coach, train and assist team members Availability to work 38 hours+/week, and overtime as required Experience working with computers and Microsoft Office (Outlook, Word, Excel)Preferred Qualifications Leadership experience directly managing others Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation Experience with performance metrics and lean process improvementAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Commercial Services Pty LtdJob ID: A10393589

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As per the Fair Work Ombudsman, under the Hospitality Industry (General) Award 2020, casual waiters at Level 2 earn a minimum of AU$32.06 per hour including 25% casual loading as of 1 July 2026. The full-time base rate is AU$25.65 per hour for 38 ordinary hours per week. Penalty rates include 175% for Sundays and 225% for public holidays.
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As per the Australian Taxation Office, you must provide a Tax File Number (TFN), obtained free online in 28 days, and proof of right to work such as passport or visa grant notice. Employers require bank details for pay and superannuation fund details for 11.5% contributions as of 2026. ID verification via 100-point check is standard.
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