Customer Service Security Guard

Customer Service Security Guard

Calgary, Canada

Company
GardaWorld
Location
Calgary, AB
Job Type
Full-time and Part-time
Posted
2 days ago
Via
via GardaWorld Careers - GardaWorld Security

Job Description
Ready to suit up as a Customer Service Security Guard

What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them.

As a Customer Service Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc.

What's in it for you?
β€’ Hourly Wage of $20
β€’ We will invest in you, covering the costs of continuing education through GardaWorld Academy
β€’ Flexible schedules with various shifts available
β€’ Career growth opportunities at GardaWorld
β€’ Full-time & part-time opportunities
β€’ Uniform provided at no cost

Responsibilities for Customer Service Security Guard
β€’ Customer service duties like welcome, check identification, and guide visitors
β€’ Manage access control
β€’ Conduct foot patrols to identify potential risks
β€’ Inspect security equipment and report any maintenance needs
β€’ Perform computer tasks
β€’ Address incidents, provide first aid, and coordinate with emergency teams
β€’ Write incident reports and communicate security concerns
β€’ Answer questions in person or by phone

Qualifications for Customer Service Security Guard
β€’ Be authorized to work in Canada
β€’ Hold a valid security license
β€’ First aid certification - is an asset
β€’ Exceptional customer service skills
β€’ Proficient in basic phone & computer skills

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

SSCAL
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Frequently Asked Questions

Quick answers about Security Guard Jobs in Canada

Q What are the low, median, and high hourly wages for security guard jobs in Canada in 2026?
As per Employment and Social Development Canada's Job Bank, security guards (NOC 64410) earn a low wage of $17.00 per hour, median of $20.25 per hour, and high wage of $30.00 per hour nationally in 2026. Entry-level roles start near $17.00 per hour, while experienced guards in urban areas reach the high end. Annual median salary is $42,120 based on 2,080 hours.
Q Is a licence required to work as a security guard in Ontario in 2026, and how much does it cost?
As per the Ontario Ministry of the Solicitor General, a valid security guard licence is mandatory to work legally in Ontario, costing $80 for a new 2-year licence in 2026. Renewal costs $70. Unlicensed work can result in fines up to $25,000 for employers and $5,000 for individuals.
Q What are the eligibility criteria like age, criminal record, and training for security guards in Ontario?
As per the Ontario Ministry of the Solicitor General, applicants must be 18 years or older, legally allowed to work in Canada, and provide a vulnerable sector criminal record check with no disqualifying offences within the last 5 years. No prior experience is needed, but completion of a 40-hour ministry-approved training program is required, typically costing $100 to $200.
Q What documents do I need to apply for a security guard licence in Ontario in 2026?
As per the Ontario Ministry of the Solicitor General, required documents include government-issued photo ID, proof of 40-hour training completion, a criminal record check less than 5 years old ($25-$65 fee), and one passport-style photo (2x2.5 inches). Applications are submitted online through the PSIS portal with a $80 fee. Approval takes up to 20 business days.
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