Sales & Admin - Virtual Assistant

Sales & Admin - Virtual Assistant

Cape Town, South Africa

Company
Major Maids Home Cleaning
Location
Cape Town
Salary
R 100 an hour
Posted
16 hours ago
Via
Indeed

Job Description
We are seeking a motivated and experienced Virtual Assistant to support a residential home cleaning company based in US. This role will play a key part in managing daily operations, supporting sales efforts, and ensuring smooth communication between customers, cleaners, and management.

The position is primarily focused on sales and day-to-day operational support, including responding to customer inquiries, booking and rescheduling cleanings, coordinating cleaner schedules, and assisting with administrative and managerial tasks.

The ideal candidate is a proactive self-starter with strong written and verbal English communication skills, the ability to multitask, and experience balancing ongoing projects with daily responsibilities in a fast-paced service business.

Shift: Sunday - Sunday 8 AM - 8 PM CST

Key Responsibilities Include:
• Handling inbound and outbound sales calls and messages for residential cleaning services in the Tampa area
• Managing customer service inquiries via phone, email, and messaging platforms
• Scheduling, rescheduling, and coordinating cleaning appointments with field cleaners
• Supporting cleaner management, including attendance tracking and job confirmations
• Assisting with administrative and operational tasks to keep daily operations running smoothly

Requirements:
• Previous experience in sales (required)
• Experience as a Virtual Assistant or in a similar remote support role (preferred)
• Strong organizational and time-management skills
• Comfortable working U.S. business hours (Eastern Standard Time)
• Reliable internet connection and ability to work fully remotely

This is a fully remote position with opportunities for long-term growth and performance-based pay increases.

Job Type: Full-time

Pay: From R100,00 per hour

Experience:
• virtual assistance : 2 years (Required)
• working from home : 1 year (Required)

Work Location: Remote
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Frequently Asked Questions

Quick answers about Cleaning Staff Jobs in South Africa

Q What is the national minimum wage for cleaning staff jobs in South Africa in 2026?
As per the Department of Employment and Labour, the national minimum wage for cleaning staff is R32.45 per hour effective 1 March 2026. This amounts to R5,850 per month for a standard 45-hour week over 22 working days. Overtime must be paid at 1.5 times the normal rate after 45 hours.
Q What work visa do foreigners need for cleaning staff jobs in South Africa in 2026?
As per the Department of Home Affairs, foreigners require a General Work Visa sponsored by a South African employer for cleaning roles. The employer must advertise the job for 30 days on the Employment Services of South Africa (ESSA) database and prove no suitable local candidate exists. Processing takes 8-10 weeks with fees of R1,520.
Q What are the eligibility criteria for entry-level cleaning staff jobs without experience in South Africa?
As per the Department of Employment and Labour, no formal education or prior experience is required for basic cleaning staff positions under the national minimum wage. Applicants must be at least 16 years old and physically fit for duties as per Basic Conditions of Employment Act No. 75 of 1997. Employers prioritize reliable references over qualifications.
Q What documents are required to apply for cleaning staff jobs in South Africa?
As per the Department of Employment and Labour, required documents include a certified ID copy, proof of residential address not older than 3 months, and a CV with contactable references. For UIF registration post-hire, bank statements and tax number are needed within 6 months of employment. Medical fitness certificates may be requested for industrial cleaning sites.
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