Dispatcher

Dispatcher

Durban, South Africa

Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee

Job Description
Job description

Dispatcher – 8 Hour (Schedule Base)

Location: Pinetown, Durban

Job Type: Permanent

Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role

We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.

If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.

Key Responsibilities

Dispatch security guards to assigned sites and respond to call-offs

Monitor attendance, shift coverage, and late arrivals

Communicate clearly with guards, supervisors, and management

Maintain daily logs, incident reports, and shift records

Handle incoming calls and respond to operational issues promptly

Use scheduling systems, Teams/WhatsApp, and basic office tools

Escalate emergencies or compliance issues as required

Requirements

Previous dispatching experience (security, logistics, or similar preferred)

Strong communication and multitasking skills

Ability to stay calm and professional in high-pressure situations

Basic computer skills (email, spreadsheets, knowledge of scheduling software)

Reliable transportation and punctuality

Microsoft Exposure

Security industry experience is a plus, but not required

Schedule & Pay

Rotating Shifts (exact hours discussed during interview)

Competitive pay based on experience

Opportunities for growth within the company

Why Work With Us

Stable rotating-shift schedule
Supportive management team

Fast-paced, team-oriented environment
Job Type: Permeant Position

Work Location: Office Based

Job Type: Permanent

Pay: From R8 000,00 per month
Work Location: In person
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Frequently Asked Questions

Quick answers about Security Guard Jobs in South Africa

Q What is the minimum wage for Grade E security guards in South Africa in 2026?
As per the Department of Employment and Labour, the minimum wage for Grade E security guards under the Private Security Sector Bargaining Council agreement is R7,524 per month for a 45-hour week as of 1 July 2026. Overtime is paid at 1.5 times the normal rate for hours exceeding 45 per week, up to 15 hours. Employees receive an additional 10% housing allowance of R752 monthly.
Q What’s the starting salary for entry-level security guards in Johannesburg in 2026?
The Private Security Industry Regulatory Authority requires a minimum Grade 10 certificate, being at least 18 years old, a clear criminal record, and completion of a 120-hour security training course for Grade E registration. No prior experience is needed for entry-level Grade E positions. Applicants must pass a competency evaluation and medical fitness test.
Q Can I work as a security guard in South Africa on a visitor visa from Zimbabwe in 2026?
The Department of Home Affairs states that security guard work requires a General Work Visa, as visitor visas prohibit employment. Foreigners must have a job offer from a PSiRA-registered company and prove no suitable South African candidate exists. Processing takes 8-10 weeks and costs R1,520 application fee.
Q What documents do I need to register as a security guard with PSiRA in 2026?
PSiRA requires certified copies of your ID or valid work permit, Grade 10 certificate, training certificate, two passport photos, medical certificate, and proof of payment of R380 registration fee. Fingerprints and criminal clearance from SAPS are mandatory. Registration is valid for 2 years and renewable online.
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