Retail Security Officer

Retail Security Officer

Philadelphia, United States

Company
Elite Investigations
Location
Philadelphia, PA
Job Type
Full-time
Posted
11 hours ago
Via
via ZipRecruiter

Job Description
Retail Security Officer

Elite Investigations is seeking experienced and reliable Security Officers to join our growing team. As a Retail Security Officer, you will be held to above-quality standards as a server of our surrounding communities. In this position you must attain exceptional customer service skills, while striding in your confident presence with our clients. You must also have the ability to handle crisis situations at the client site, professionally, calmly, effectively, and efficiently.

As a Security Officer with our company, you will be responsible for initiating and completing daily reports in addition to reporting any emergencies. As a talented team member, you will command a high-standing presence when posted at our sites. Some of the other duties include but are not limited to the responsibilities listed below.

Responsibilities:
• Demonstrates strong commanding presence by maintaining a confident, professional demeanor.
• Projects authority through clear communication, appropriate posture, and consistent situational awareness.
• Serve as a visible deterrent to theft, misconduct, and safety hazards.
• Remain alert and observant at all times; monitoring and patrolling assigned areas to deter theft
• Monitor and respond to alarms to detect potential theft
• Communicate constantly with the manager on duty regarding any suspicious activity Implement loss prevention strategies and procedures to minimize risk
• Greet all customers entering the store by saying “Hello, welcome to [name of store].” and thank customers as they exit the store.
• Provide excellent customer service by assisting customers with inquiries or concerns.
• Retail Security Officers should be punctual and arrive prepared and on time for their scheduled shift.

Qualifications:
• Must have a valid ID
• Must be able to pass government background check.
• Must have 2+ years' experience as a security officer
• Strong knowledge of loss prevention an asset protection procedures and protocols
• This is a patrolling position requiring you to be on your feet 8+ hours a day.
• * You must be able to stand for the entirety of your shift without sitting or leaning.
• Ability to handle stressful situations calmly and professionally, deescalating situations when required
• Must be able to read, speak, and write the English language fluently
• Must have open availability, including weekends.
• * Weekends are required
• Must have reliable transportation

Schedule:

Contract to start Mid-June:
• 1st shift - Tuesday - Saturday (40 hours)
• * Schedule times to be discussed with Management.

Compensation: Compensation for this role is set and is not subject to negotiation.

Benefits: Benefits such as vacation, medical, dental and vision apply to full-time positions only.
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Frequently Asked Questions

Quick answers about Security Guard Jobs in United States

Q What is the median annual salary for security guards in the United States in 2026?
The Bureau of Labor Statistics reports the median annual wage for security guards at $37,860 in May 2023, projected to $41,500 in 2026 based on 3% annual wage growth. Entry-level wages start at $29,190 annually, while experienced guards earn up to $60,180. Full-time positions average 2,080 hours per year at $20 per hour.
Q What work visa do non-US citizens need for security guard jobs?
USCIS issues H-2B visas for temporary non-agricultural roles like unarmed security guards, with a FY2026 base cap of 66,000 visas plus up to 64,716 supplemental. Employers must file DOL Form ETA-9142B certification proving insufficient US workers. Processing fee is $530 per petition as of 2026.
Q What education or experience is required for entry-level security guard jobs?
Bureau of Labor Statistics states no formal education beyond high school diploma is required for most security guard positions. No prior experience is needed, with employers providing 1-8 weeks of on-the-job training. Background checks are mandatory in 90% of jobs.
Q What documents do I need to apply and start working as a security guard?
DOL mandates Form I-9 employment eligibility verification using List A (e.g., US passport) or List B+C (e.g., driver's license + Social Security card). Most employers require a state ID, resume, and criminal background check costing $50 average. Drug test is standard for 75% of positions.
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